Terms and Conditions

Last updated: April 18, 2025

1. Acceptance of Terms

By accessing or using benzohealth.com (“Site”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Site.

2. Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.

3. Services Provided

Benzo Health provides mental health services through licensed healthcare professionals using secure telehealth technology. Where appropriate and legally permitted, prescriptions may be issued, and medications may be dispensed through affiliated or third-party pharmacies and delivered to eligible patients.

4. No Emergency Services

Benzo Health is not a substitute for emergency medical care.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room immediately.

If you are experiencing suicidal thoughts or emotional distress, contact the 988 Suicide & Crisis Lifeline by dialing 988 or visit 988lifeline.org for immediate assistance.

5. Eligibility

You must be at least 18 years of age and legally eligible to receive telehealth services in your state of residence.

By using the Site, you represent and warrant that:

  • You are at least 18 years old.

  • You reside in a U.S. state where Benzo Health provides services.

  • All information you provide is accurate, complete, and current.

6. Medical Disclaimers and Informed Consent

By using our telehealth services, you acknowledge and consent to receiving healthcare through electronic communications and understand that:

  • Telehealth services may not be equivalent to an in-person examination.

  • There are inherent risks, including technology failures, delays, or unauthorized access to electronic communications.

  • A licensed healthcare provider may determine that telehealth is not appropriate for your condition and recommend in-person care.

You understand that all diagnoses, treatment recommendations, and prescriptions are made solely at the professional judgment of the licensed healthcare provider in accordance with applicable laws and accepted standards of medical practice.

7. Prescription Services and Medication Fulfillment

When medically appropriate, licensed healthcare providers may prescribe medications subject to applicable federal and state laws.

Prescriptions may be fulfilled through affiliated or partner pharmacies.

If a prescription is issued following your telehealth consultation, eligible medications may be shipped directly to the address you provide during registration or checkout.

Benzo Health does not guarantee that a prescription will be issued. Prescribing decisions remain solely at the discretion of the treating clinician.

8. User Accounts

Certain services require you to create an account.

You agree to:

  • Maintain accurate and current account information.

  • Keep your login credentials confidential.

  • Promptly notify Benzo Health of any unauthorized access or suspected security breach involving your account.

You are responsible for all activity occurring under your account.

9. Payment Terms

Fees for consultations, medications, and related services are displayed before purchase.

By completing a transaction, you authorize Benzo Health and its payment processors to charge your selected payment method for all applicable fees.

Unless otherwise stated, all purchases are final and non-refundable.

10. Prohibited Conduct

You agree not to:

  • Provide false or misleading identity or medical information.

  • Attempt to obtain prescription medications fraudulently.

  • Violate any applicable law or regulation.

  • Interfere with or disrupt the operation or security of the Site.

  • Attempt unauthorized access to any portion of the Site or its systems.

11. Intellectual Property

All content on the Site, including text, graphics, logos, software, videos, trademarks, and other materials, is owned by Benzo Health or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

12. Third-Party Services and Links

The Site may contain links to third-party websites, pharmacies, laboratories, payment processors, or other service providers.

Benzo Health is not responsible for the content, privacy practices, or terms of any third-party services. Your use of such services is governed by their respective policies.

13. Disclaimer of Warranties

The Site and all services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Benzo Health disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

14. Limitation of Liability

To the maximum extent permitted by law, Benzo Health, its affiliates, employees, contractors, and healthcare providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Site or services, including loss of profits, data, business opportunities, or emotional distress.

15. Indemnification

You agree to indemnify, defend, and hold harmless Benzo Health, its affiliates, officers, employees, contractors, healthcare providers, and agents from and against any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Site or services.

16. Compliance with State and Federal Law

Benzo Health operates in compliance with applicable federal and state laws governing telehealth, healthcare privacy, and professional licensing.

Services are available only in states where our providers are authorized to practice and where telehealth services are legally permitted.

17. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Florida, unless otherwise required by applicable law.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Benzo Health
Email: [email protected]
Phone: (800) 878-1550
Address: 24561 US Highway 17 N, Clearwater, FL 33763

Benzo Health is here to offer you and your loved ones quality mental health treatment. Our Florida-based centre is catered specifically to you. You are not alone; give us a call today!

Contact us
Copyright © 2025 Benzo Health. All Rights Reserved.
Scroll to Top