Last updated: April 20, 2025
Benzo Health (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, benzohealth.com (“Site”), and our telehealth services. By accessing or using the Site, you agree to this Privacy Policy.
We collect personal information you voluntarily provide, including your name, date of birth, contact information, payment information, and other identifying information you provide when registering for an account or using our services.
We collect health-related information, including your medical history, current symptoms, prescriptions, treatment plans, and any information shared during telehealth visits. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
We automatically collect certain technical information, including your device information, IP address, browser type, approximate location, website usage data, and cookies to help maintain website functionality, security, and performance.
We use your information to:
Provide mental health and telehealth services.
Schedule appointments and deliver clinical care.
Fulfill medication prescriptions and coordinate home delivery.
Process payments and verify your identity.
Improve the functionality, security, and user experience of our Site.
Communicate with you regarding your account, appointments, and services.
Comply with applicable legal and regulatory requirements.
We do not sell or rent your personal or health information.
We may share your information with:
Licensed healthcare providers involved in your care.
Pharmacies and medication delivery services for prescription fulfillment.
Payment processors for secure payment transactions.
Third-party vendors providing website hosting, IT support, analytics, and related services.
Government agencies or law enforcement when required by applicable law, court order, or subpoena.
Successor organizations in connection with a merger, acquisition, or sale of assets.
All third parties that access Protected Health Information (PHI) are required to maintain appropriate safeguards, including HIPAA-compliant Business Associate Agreements (BAAs) where applicable.
You have the right to:
Access and receive a copy of your health records.
Request corrections to your health information.
Receive an accounting of certain disclosures of your information.
Request restrictions on how your information is used or disclosed.
Request confidential communications through specific methods or locations.
File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the information provided in Section 9.
We implement administrative, physical, and technical safeguards designed to protect your personal and health information. These safeguards include encrypted data storage, secure servers, HIPAA-compliant telehealth platforms, access controls, and workforce training.
Although we use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.
You may disable cookies through your browser settings; however, some features of the Site may not function properly.
Our services are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will promptly delete it in accordance with applicable law.
We retain personal and health information for as long as necessary to provide our services, comply with applicable legal and regulatory requirements, resolve disputes, enforce our agreements, and satisfy record retention obligations.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Benzo Health
Email: [email protected]
Phone: (800) 878-1550
Address: 24561 US Highway 17 N, Clearwater, FL 33763
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site and our services following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Benzo Health is here to offer you and your loved ones quality mental health treatment. Our Florida-based centre is catered specifically to you. You are not alone; give us a call today!